Last updated: July 2026 — James Wilson, Salonandgroom

How We Rate Casinos

At Salon and Groom, we believe transparency and integrity are essential when evaluating online casinos. Our mission is to provide you with honest, comprehensive reviews that help you make informed decisions. This page explains our rating methodology and commitment to independent assessment.

Our Rating Criteria

We evaluate each casino across six core categories to ensure a complete picture of what players can expect:

Bonuses and Promotions

We assess welcome bonuses, ongoing promotions, loyalty programs, and terms clarity. We look beyond generous numbers to examine wagering requirements, maximum bet limits, and realistic redemption conditions. Fair and transparent bonus terms significantly impact your overall experience.

Game Selection

We evaluate the breadth and quality of available games, including slots, table games, live dealer options, and specialty games. We consider the variety of software providers, game performance, and whether the casino offers both popular titles and unique options that set them apart.

Payment Methods

We review the range of deposit and withdrawal options available, including credit cards, e-wallets, bank transfers, and cryptocurrency options. We examine transaction fees, processing times, and whether payment methods are appropriate for your region.

Customer Support

Quality customer service matters when issues arise. We test support channels including live chat, email, and phone support. We evaluate response times, staff knowledge, and the ability to resolve common problems effectively.

Licensing and Safety

We verify that casinos hold valid licenses from recognized regulatory bodies such as the Malta Gaming Authority, UK Gambling Commission, or Curacao eGaming. We assess security measures, SSL encryption, and whether the casino maintains fair play certifications from independent auditors.

Mobile Experience

With mobile gaming now dominant, we test the casino's mobile platform thoroughly. We evaluate app functionality, game selection on mobile, loading speeds, and user interface design across different devices.

Our Review Process

We follow a rigorous, multi-step process for every casino we review:

Understanding Our Rating Scale

We use a 5-star rating system for overall casino assessment:

Each review also includes individual ratings for our six core criteria, allowing you to focus on what matters most to you.

Independence Disclaimer

We maintain complete editorial independence in all reviews. We do not accept payments from casinos in exchange for favorable reviews. While we may earn affiliate commissions when you click certain links, this never influences our ratings or recommendations. Our primary obligation is to you, our reader. We encourage you to verify information independently and gamble responsibly. If you believe a review is inaccurate, please contact us directly.

Author: James Wilson | Last Updated: 2026